Both users report that periodically (but not always) after the instances have been open for an extended period (several hours) when they try to send email, (a) the app hangs and cannot be closed or (b) if it does appear to close, it cannot be restarted. Both computers are running Win 10 Pro, Version 1903, OS BUild 18362.418.īoth instances of Outlook are using imap. I have two instances of Outlook (one instance of Outlook 2016 and a 2nd instance of Outlook 2019) on two separate computers that are in no way connected to each other.
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